Step-by-step QFD : customer-driven product design /
Terninko, John.
Step-by-step QFD : customer-driven product design / Step-by-step quality function deployment Customer-driven product design John Terninko. - 2nd ed. - vii, 224 pages : illustrations ; 22 x 28 cm.
Includes bibliographical references and index.
Contents Foreword Preface Acknowledgments Ch. 1Introduction Ch. 2Flow of Analysis in Step-by-Step QFD Ch. 3Priority of Customer Segments Ch. 4Understanding Your Customer Ch. 5Customer Voice into Design Team Voice Ch. 6A Better Way to Measure Quality Ch. 7New Design Concepts Ch. 8Theory of Inventive Problem Solving Ch. 9Voice of Customer to Manufacturing Ch. 10Robust Design in Manufacturing Ch. 11Admonitions A. QFD Cases B. 40 TRIZ Principles and Contradition Table C. E-Mail Addresses Glossary Bibliography Inde Worksheets / Bob King
1574441108
97203578
Quality function deployment.
New products.
Quality of products.
Production management.
TS156 / .T473 1997
Step-by-step QFD : customer-driven product design / Step-by-step quality function deployment Customer-driven product design John Terninko. - 2nd ed. - vii, 224 pages : illustrations ; 22 x 28 cm.
Includes bibliographical references and index.
Contents Foreword Preface Acknowledgments Ch. 1Introduction Ch. 2Flow of Analysis in Step-by-Step QFD Ch. 3Priority of Customer Segments Ch. 4Understanding Your Customer Ch. 5Customer Voice into Design Team Voice Ch. 6A Better Way to Measure Quality Ch. 7New Design Concepts Ch. 8Theory of Inventive Problem Solving Ch. 9Voice of Customer to Manufacturing Ch. 10Robust Design in Manufacturing Ch. 11Admonitions A. QFD Cases B. 40 TRIZ Principles and Contradition Table C. E-Mail Addresses Glossary Bibliography Inde Worksheets / Bob King
1574441108
97203578
Quality function deployment.
New products.
Quality of products.
Production management.
TS156 / .T473 1997
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