Müşteri hizmetleri ve CRM/
Arabacı, Baki
Müşteri hizmetleri ve CRM/ Baki Arabacı ; edition İlhan Bahar. - 2. baskı. - 263 pages ; 21 cm.
Includes bibliographical references (pages 257-[264])
9786053920748
Customer relations.
Customer services.
Consumer satisfaction.
Industrial management.
HF5415.5 / .A733 2010
Müşteri hizmetleri ve CRM/ Baki Arabacı ; edition İlhan Bahar. - 2. baskı. - 263 pages ; 21 cm.
Includes bibliographical references (pages 257-[264])
9786053920748
Customer relations.
Customer services.
Consumer satisfaction.
Industrial management.
HF5415.5 / .A733 2010
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