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Ivancevich, John M.

Management : quality and competitiveness / John M. Ivancevich, Peter Lorenzi, Steven J. Skinner ; with Philip B. Crosby. - 2nd ed. - xxvi, 630 pages : color illustrations ; 29 cm.

Includes bibliographical references (pages 583-602) and indexes.

PART 1 Managing and the Environment 1. THE MANAGEMENT CHALLENGE COMPETITIVENESS 2. THE EVOLUTION OF MANAGEMENT 3. ENVIRONMENT, SOCIAL RESPONSIBILITY, AND ETHICS 4. THE GLOBAL MANAGEMENT ENVIRONMENT PART 2 Planning 5. DECISION MAKING 6. PLANNING 7. STRATEGY PART 3 Organizing 8. ORGANIZATIONAL STRUCTURE AND DESIGN 9. JOB ANALYSIS, DESIGN, AND REDESIGN JOB ANALYSIS 10. HUMAN RESOURCE MANAGEMENT HUMAN RESOURCE MANAGEMENT BACKGROUND PART 4 Leading 11. GROUP DYNAMICS AND TEAM BUILDING CATEGORIES OF GROUPS 12. MOTIVATION 13. LEADERSHIP 14. INTERPERSONAL AND ORGANIZATIONAL COMMUNICATION 15. CONTROL SYSTEMS PHOTO CREDITS INDEXES

ISBN: 0256189390

LCCN: 96026410

Subjects--Topical Terms:
Decision making.
Management.
Quality of products.
Competition.

LC Class. No.: HD30.23 / .I9 1997

Dewey Class. No.: