Balıkesir Üniversitesi
Kütüphane ve Dokümantasyon Daire Başkanlığı

Hizmet hataları ile firma itibarı ve memnuniyet arasındaki ilişkilerde telafi çabalarının etkileri / (Kayıt no. 84536)

MARC ayrıntıları
000 -LEADER
fixed length control field 01152 a2200265 4500
001 - CONTROL NUMBER
control field 59072
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 161221 tu 000000 tur d
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)
040 ## - CATALOGING SOURCE
Original cataloging agency BAUN
Language of cataloging tur
Transcribing agency BAUN
049 ## - LOCAL HOLDINGS (OCLC)
Holding library BAUN_MERKEZ
050 04 - LIBRARY OF CONGRESS CALL NUMBER
Classification number Tez/ HF
Item number Muy 2022
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Muyan, Mesut.
Relator code Author
9 (RLIN) 109768
245 ## - TITLE STATEMENT
Title Hizmet hataları ile firma itibarı ve memnuniyet arasındaki ilişkilerde telafi çabalarının etkileri /
Statement of responsibility, etc Mesut Muyan ; tez danışmanı Doç.Dr.Volkan Özbek.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Balıkesir:
Name of publisher, distributor, etc Balıkesir Üniversitesi,
Date of publication, distribution, etc 2022.
300 ## - PHYSICAL DESCRIPTION
Extent 70 yaprak :
Other physical details tablo ;
Dimensions 30 cm.
502 ## - DISSERTATION NOTE
Dissertation note Tez (Yük)--Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Uluslararası Ticaret ve Pazarlama Anabilim Dalı.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Kaynakça var.
610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Balıkesir Üniversitesi
General subdivision Dissertations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element International trade
9 (RLIN) 2898
700 1# - ADDED ENTRY--PERSONAL NAME
Relator code Thesis advisor
9 (RLIN) 95265
Personal name Özbek, Volkan.
Dates associated with a name 1958-
710 2# - ADDED ENTRY--CORPORATE NAME
9 (RLIN) 18609
Corporate name or jurisdiction name as entry element Balıkesir Üniversitesi
Subordinate unit Sosyal Bilimler Enstitüsü
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://dspace.balikesir.edu.tr/xmlui/bitstream/handle/20.500.12462/12641/Mesut_%20Muyan.pdf?sequence=1&isAllowed=y
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
Bağışlayan Balıkesir Üniversitesi.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Tez
Mevcut
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification   Ödünç Verilmez Non-fiction Mehmet Akif Ersoy Merkez Kütüphanesi Mehmet Akif Ersoy Merkez Kütüphanesi Tezler Bölümü 11/10/2022 Bağış 0.01 Tez/ HF Muy 2022 059072 11/10/2022 11/10/2022 Tez
Bizi Sosyal Medyada Takip Edin