Six Sigma quality improvement with Minitab / George Robin Henderson

Includes bibliographical references and index

-- Introduction -- Data Display, Summary and Manipulation -- Exploratory Data Analysis, Display and Summary of Multivariate Data -- Statistical Models -- Control Charts -- Process Capability Analysis -- Process Experimentation with a Single Factor -- Process Experimentation with Two or More Factors -- Evaluation of Measurement Processes -- Regression and Model Building -- Learning More and Further Minitab -- Appendix 1: Sigma Quality Levels and Number of Nonconformities per Million Opportunities -- Appendix 2: Factors for Control Charts -- Appendix 3: Formulae for Control Charts -- Appendix 4: Tests for Evidence of Special Causes on Minitab Control Charts