TY - BOOK AU - Edosomwan,Johnson Aimie TI - Integrating productivity and quality management T2 - Industrial engineering SN - 0824795849 AV - HD45 .E28 1995 PY - 1995///] CY - New York PB - M. Dekker KW - Industrial productivity KW - Management KW - Quality assurance KW - Quality of products N1 - Includes bibliographical references (pages 369-379) and index; Contents; Preface; 1. Productivity and Quality Management Concepts; 2. Productivity and Total Quality Management Challenges, Opportunities, and Scope of Activities; 3. The Productivity-Quality Connection; 4. Productivity Measurement; 5. Productivity and Quality Improvement Through Statistical Process Control; 6. Productivity and Quality Planning; 7. Techniques for Resolving Quality Problems; 8. Productivity and Quality Improvement Strategies and Techniques; 9. Techniques for Improving Employee Productivity, Morale and Employment; 10. Establishing and Managing a Productivity and Quality Improvement Program; 11. Consumer Satisfaction: A Drive for Quality and Productivity Improvement; 12. Conclusion; Appendix A Statistical Tables; Appendix B Blank Work Forms for Statistical Process Control Implementation; Appendix C Constants and Formulas for Control Charts; Appendix D Blank Work Forms for the Implementation of Task Analysis Technique (TAT) for Cost of Quality Computations; Appendix E Selected Productivity and Quality Centers; Appendix F Glossary of Terms; Appendix G Bibliography; Index ER -