Balanced scorecard diagnostics : maintaining maximum performance - Niven, Paul R. (Johb Wiley and Sons, 2005)
The current state of the balanced scorecard -- First things first -- Before you measure -- Strategy maps -- Measures, targets, and initiatives -- Cascading the balanced scorecard to drive organizational alignment -- Key balanced scorecard process linkages : budgeting, compensation, and corporate governance -- Sharing balanced scorecard results : reporting and strategy-centered management meetings -- Building the balanced scorecard at Aliant, Incorporated.
Includes bibliographical references and index.
Keywords: Organizational effectiveness -- Measurement; Balanced scorecard (Management); Performance -- Measurement; Industrial productivity -- Measurement