TY  - BOOK
AU  - Niven,Paul R.
TI  - Balanced scorecard diagnostics: maintaining maximum performance 
SN  - 0471681237
AV  - HD58.9 .N578 2005
PY  - 2005///
PB  - Johb Wiley and Sons
KW  - Organizational effectiveness
KW  - Measurement
KW  - Balanced scorecard (Management)
KW  - Performance
KW  - Industrial productivity
N1  - Includes bibliographical references and index; The current state of the balanced scorecard -- First things first -- Before you measure -- Strategy maps -- Measures, targets, and initiatives -- Cascading the balanced scorecard to drive organizational alignment -- Key balanced scorecard process linkages : budgeting, compensation, and corporate governance -- Sharing balanced scorecard results : reporting and strategy-centered management meetings -- Building the balanced scorecard at Aliant, Incorporated
ER  -