TY - BOOK AU - Vincent,Charles TI - Patient safety SN - 0443101205 AV - R729.8 .V56 2006 PY - 2006/// CY - Edinburgh, New York PB - Churchill Livingstone KW - Medical errors KW - Prevention KW - Patients KW - Safety measures KW - Patient Care KW - standards KW - Safety Management N1 - Includes bibliographical references and index; 1. Medical harm: a brief history 1; 2. The evolution of patient safety 13; 3. Studies of errors and adverse events in healthcare; the nature and scale of the problem 33; 4. Reporting and learning systems 57; 5. Human error and systems thinking 75; 6. Understanding how things go wrong 99; 7. The aftermath: caring for patients harmed by treatment 123; 8. Supporting staff after serious incidents 139; 9. Culture and leadership for safety 153; 10. Making healthcare safer: clinical interventions; and process improvement 179; 11. Using information technology to reduce error 195; 12. People create safety 213 ER -