TY - BOOK AU - Stevenson,William J. TI - Operations management T2 - The McGraw-Hill/Irwin series operations and decision sciences SN - 9780070091771 AV - TS155 .S748 2009 PY - 2009/// CY - Boston, Mass. PB - McGraw-Hill KW - Production management N1 - Includes bibliographical references and index; TABLE OF CONTENTS; 1 Introduction to Operations Management; 2 Competitiveness, Strategy, and Productivity; 3 Forecasting; 4 Product and Service Design; 4S Supplement: Reliability; 5 Strategic Capacity Planning for Products and Services; 5S Supplement: Decision Theory; 6 Process Selection and Facilities Layout; 6S Linear Programming; 7 Design of Work Systems; 7S Learning Curves; 8 Location Planning and Analysis; 8S The Transportation Model; 9 Management of Quality; 10 Quality Control; 10S Acceptance Sampling; 11 Supply Chain Management; 12 Inventory Management; 13 Aggregate Planning; 14 MRP and ERP; 15 Lean Operations; 15S Supplement: Maintenance; 16 Scheduling; 17 Project Management; 18 Management of Waiting Lines ER -