TY - BOOK AU - Heizer,Jay H. AU - Render,Barry TI - Operations management SN - 9780135111437 AV - TS155 .H372 2011 PY - 2011/// CY - Boston, Mass., London PB - Pearson Education KW - Production management KW - Business logistics N1 - Includes bibliographical references and index; Table of Contents; Part I. Introduction to Operations Management; Chapter 1. Operations and Productivity; Chapter 2. Operations Strategy in a Global Environment; Chapter 3. Project Management; Chapter 4. Forecasting; Part II. Designing Operations; Chapter 5. Design of Goods and Services; Chapter 6. Managing Quality; Supplement 6. Statistical Process Control; Chapter 7. Process Strategy; Supplement 7. Capacity and Constraint Management; Chapter 8. Location Strategies; Chapter 9. Layout Strategies; Chapter 10. Human Resources, Job Design, and Work Measurement; Part III. Managing Operations; Chapter 11. Supply Chain Management; Supplement 11. Outsourcing as a Supply Chain Strategy; Chapter 12. Inventory Management; Chapter 13. Aggregate Planning; Chapter 14. Material Requirements Planning (MRP) and ERP; Chapter 15. Short-Term Scheduling; Chapter 16. JIT and Lean Operations; Chapter 17. Maintenance and Reliability; Part IV. Quantitative Modules; Module A. Decision-Making Tools; Module B. Linear Programming; Module C. Transportation Models; Module D. Waiting-Line Models; Module E. Learning Curves; Module F. Simulation ER -