TY - BOOK AU - Denhardt,Robert B. AU - Denhardt,Janet Vinzant AU - Aristigueta,Maria Pilar TI - Managing human behavior in public and nonprofit organizations SN - 9781412956673 AV - JF1351 .D449 2009 PY - 2008/// CY - Los Angeles PB - SAGE Publications KW - Public administration KW - Nonprofit organizations KW - Management KW - Organizational behavior N1 - Includes bibliographical references (pages 417-440) and index; -- Organizational behavior as a way of thinking and acting; -- Knowing and managing yourself; -- Fostering creativity; -- Managing stress; -- Decision making; -- Motivating yourself and others; -- Leadership in public organizations; -- Power and organizational politics; -- Communicating effectively with others; -- Working in groups and teams; -- Managing conflict; -- Organizational change; -- Representing the organization "on the outside"; -- Managing behavior in the public interest N2 - "Managing Human Behavior in Public and Nonprofit Organizations, Second Edition fosters competence in critical management and leadership skills, including communication, motivation, teamwork, group dynamics, and decision making. Cases, self-assessment exercises, simulation, and evaluative instruments provide students with the opportunity to experience the applied side of theories and to learn both cognitively and experientially."--Jacket ER -