TY - BOOK AU - Reid,R.Dan AU - Sanders,Nada R. TI - Operations management: an integrated approach SN - 9780470524589 AV - TS155 .R453 2010 PY - 2010/// CY - Hoboken, N.J. PB - John Wiley and Sons KW - Production management N1 - Includes bibliographical references and index; Table of Contents; Chapter 1 Basics of Operations Management; Chapter 2 Strategy and Productivity; Chapter 3 Product and Process Design; Chapter 4 Global Supply Chain Management; Chapter 5 Managing Quality; Chapter 6 Quality Control and Six Sigma; Chapter 7 Lean Systems; Chapter 8 Forecasting and Demand Planning; Chapter 9 Capacity and Location Decisions; Chapter 10 Layout Planning; Chapter 11 Job Design and Work Measurement; Chapter 12 Inventory Management Policies; Chapter 13 Sales and Operations Planning; Chapter 14 Materials Planning; Chapter 15 Operations Scheduling; Chapter 16 PERT, CPM and Critical Chain ER -