TY  - BOOK
AU  - Schneider,Madelin
AU  - Tucker,Georgina
TI  - The professional housekeeper
SN  - 0442205120
AV  - TX928 .S33 1989
PY  - 1989///]
CY  - New York
PB  - Van Nostrand Reinhold
KW  - Hotel housekeeping
N1  - Tucker's name appears first on the second edition; Includes index; Bibliography: pages 495-496; The evolution of the lodging industry; -- Types of lodging establishments; -- The importance of housekeeping; -- The areas of housekeeping responsibility; -- What it takes to be a housekeeper; -- Staffing the housekeeping department; -- Who does what in housekeeping; -- Training and incentives; -- Procedure manuals; -- Turnover, termination, evaluation, and promotion; -- The relationship of housekeeping with guests and with other departments; -- The linen room; the hub of the department; -- The sewing room, the storage areas, and the uniform room; -- The laundry; -- Linens, bedding, and beds; -- The selection of materials for walls and windows; -- Uniforms; -- Equipment and supplies; -- Guest room supplies and amenities; -- Carpeting; -- Hard flooring: the commonly used types; -- Hard flooring: the sealers, finishes, and required equipment for total maintenance; -- Carpet and floor care; -- Cleaning walls and windows; -- Cleaning the guest room and bath; -- Cleaning the front-of-the-house and the back-of-the-house; -- Cleaning bathrooms and public rest rooms; Interior design: the public spaces; -- Interior design: the guest rooms; -- Restoration and rehabilitation; -- What makes a housekeeper professional; -- Safety and security; -- Technology, opportunitites, education, and the future
ER  -