TY - BOOK AU - Ivancevich,John M. AU - Lorenzi,Peter AU - Skinner,Steven J. TI - Management: quality and competitiveness SN - 0256189390 AV - HD30.23 .I9 1997 PY - 1997///] CY - Chicago PB - Irwin KW - Decision making KW - Management KW - Quality of products KW - Competition N1 - Includes bibliographical references (pages 583-602) and indexes; PART 1 Managing and the Environment; 1. THE MANAGEMENT CHALLENGE COMPETITIVENESS; 2. THE EVOLUTION OF MANAGEMENT; 3. ENVIRONMENT, SOCIAL RESPONSIBILITY, AND ETHICS; 4. THE GLOBAL MANAGEMENT ENVIRONMENT; PART 2 Planning; 5. DECISION MAKING; 6. PLANNING; 7. STRATEGY; PART 3 Organizing; 8. ORGANIZATIONAL STRUCTURE AND DESIGN; 9. JOB ANALYSIS, DESIGN, AND REDESIGN; JOB ANALYSIS; 10. HUMAN RESOURCE MANAGEMENT; HUMAN RESOURCE MANAGEMENT BACKGROUND; PART 4 Leading; 11. GROUP DYNAMICS AND TEAM BUILDING; CATEGORIES OF GROUPS; 12. MOTIVATION; 13. LEADERSHIP; 14. INTERPERSONAL AND ORGANIZATIONAL COMMUNICATION; 15. CONTROL SYSTEMS; PHOTO CREDITS; INDEXES ER -