TY  - BOOK
AU  - Kaya,Erol
TI  - Belediyelerde toplam kalite yönetimi ve ISO 9000
SN  - 9944936103
AV  - JS6953.A3 K39 2007
PY  - 2007///
CY  - [İstanbul]
PB  - Okutan
KW  - Total quality management in government
KW  - Local government
KW  - Turkey
KW  - Municipal government
KW  - ISO 9000 Series Standards
KW  - ISO 9001 Standard
N1  - Includes bibliographical references (pages 185-188)
ER  -