Working in hotels and catering - Wood, Roy C., 1959- (London : International Thompson Business, 1997)
Series editors' foreword Preface to the second edition Acknowledgements 1Sociology, work and the hospitality industry 2Getting there: how to become a hospitality industry employee 3Being there: pay and remuneration in hospitality services 4Staying there? Organization, status and conflict in hotel and catering work 5Occupations in the hospitality industry 6Personnel management, labour turnover and the role of trade unions 7Deskilling and work flexibility 8International trends in employment 9The future of hospitality work References Name index Subject index
Includes index.
Keywords: Hotel management; Tourism