TY  - BOOK
AU  - Wood,Roy C.
TI  - Working in hotels and catering
T2  - Series in Tourism and Hospitality Management
SN  - 1861521855
AV  - TX911.3.M27 W67 1997
PY  - 1997///
CY  - London
PB  - International Thompson Business
KW  - Hotel management
KW  - Tourism
N1  - Includes index; Series editors' foreword; Preface to the second edition; Acknowledgements; 1Sociology, work and the hospitality industry; 2Getting there: how to become a hospitality industry employee; 3Being there: pay and remuneration in hospitality services; 4Staying there? Organization, status and conflict in hotel and catering work; 5Occupations in the hospitality industry; 6Personnel management, labour turnover and the role of trade unions; 7Deskilling and work flexibility; 8International trends in employment; 9The future of hospitality work; References; Name index; Subject index
ER  -