000 01135nam a2200361 i 4500
001 EK95
005 20251202164009.0
006 m d
007 cr aa aaaaa
008 s2002 o e
020 _a1841123250
035 _a(OCoLC)
040 _aBAUN
_beng
_cBAUN
_erda
041 0 _aeng
049 _aBAUN_MERKEZ
050 0 4 _aHF5415.5
_bC86 2002
100 1 _aCunningham, Michael J.
_9101387
245 1 0 _aCustomer relationship management /
_cMichael J Cunningham
264 1 _aOxford:
_bCapstone,
_c2002.
300 _a1 online resource (120 pages)
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_acomputer
_bc
338 _2rdacarrier
_aonline resource
_bnc
347 _adata file
_2rda
490 1 _aExpressExec;
_v04.04
650 0 _aCustomer relations
_xManagement
_9577
650 0 _aRelationship marketing
_945667
650 0 _aCustomer relations
_xManagement
_xCase studies
_9101388
650 0 _aElectronic commerce
_929848
830 0 _aExpressExec;
_v04.04
856 _uhttp://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=71309
942 _2lcc
_cEKT
999 _c12272
_d12272