| 000 | 01173nam a2200313 i 4500 | ||
|---|---|---|---|
| 008 | 990202s1995 tu b 000 0 eng d | ||
| 040 |
_aPUL _beng _cPUL _dBAUN _erda |
||
| 041 | 1 |
_aeng _btur |
|
| 049 | _aBAUN_MERKEZ | ||
| 050 | 0 | 4 |
_aHF5415.5 _b.A526 1995 |
| 100 | 1 |
_aAkan, Perran _982969 _eaut |
|
| 245 | 1 | 0 |
_aDimensions of service quality : _bexpectations of Turkish consumers from services / _cPerran Akan. |
| 264 | 1 |
_aIstanbul : _bBoğaziçi Üniversitesi, Meslek Yüksekokulu, Turizm İşletmeciliği Programi, _c1995. |
|
| 300 |
_axiv, 157 pages ; _c23 cm. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
||
| 490 | 1 |
_aYayın ; _vno. 567 |
|
| 500 | _a"Araştirma raporu." | ||
| 504 | _aIncludes bibliographical references (pages 89-92). | ||
| 546 | _aChiefly English; abstract in English and Turkish. | ||
| 650 | 0 |
_aCustomer services _xQuality control. |
|
| 650 | 0 |
_aCustomer services _zTurkey. |
|
| 650 | 0 |
_aConsumer satisfaction _zTurkey. |
|
| 710 | 2 |
_960961 _aBoğaziçi Üniversitesi. |
|
| 830 | 0 |
_926128 _aBoğaziçi Üniversitesi yayınları ; _v567. |
|
| 900 | _a1082 | ||
| 942 |
_2lcc _cKT |
||
| 999 |
_c1369 _d1369 |
||