| 000 | 00809nam a2200265 i 4500 | ||
|---|---|---|---|
| 008 | 120516s2007 tu a 00010 tur d | ||
| 020 | _a9789944165037 | ||
| 040 |
_aBAUN _beng _cBAUN _erda |
||
| 049 | _aBAUN_MERKEZ | ||
| 050 | 0 | 4 |
_aHD9980.5 _b.O77 2007 |
| 100 | 1 | _aÖrs, Hüsniye. | |
| 245 | 1 | 0 |
_aHizmet pazarlama etkinliği ve kalite / _cHüsniye Örs. |
| 264 | 1 |
_aAnkara : _bGazi Kitabevi, _c2007. |
|
| 300 |
_axv, 235 pages ; _c24 cm. |
||
| 336 |
_2rdacontent _atext _btxt |
||
| 337 |
_2rdamedia _aunmediated _bn |
||
| 338 |
_2rdacarrier _avolume _bnc |
||
| 504 | _aBibliography: pages 221-235. | ||
| 650 | 0 |
_aService industries _xMarketing. |
|
| 650 | 0 |
_aService industries _xQuality control. |
|
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 900 | _a33343 | ||
| 900 | _bsatın | ||
| 942 |
_2lcc _cKT |
||
| 999 |
_c29880 _d29880 |
||