000 01439 am a2200361 i 4500
001 6624
005 20250326151405.0
008 960422s1997 ilua b 001 0 eng
010 _a96021354
020 _a0256194068
020 _a9780256194067
020 _a0256215332
_qinstructor's ed.
020 _a9780256215335
_qinstructor's ed.
020 _a0256137803
020 _a9780256137804
020 _a0256156026
020 _a9780256156027
040 _aDLC
_beng
_cDLC
_dNOR
_dBAKER
_dNLGGC
_dBTCTA
_dYDXCP
_dZWZ
_dDEBBG
_dTULIB
_dGBVCP
_dOCLCO
_dOCLCF
_dBAUN
_erda
041 0 _aeng
049 _aBAUN_MERKEZ
050 0 4 _aTS155
_b.S324 1997
100 1 _aSchonberger, Richard.
_994410
_eaut
245 1 0 _aOperations management :
_bcustomer-focused principles /
_cRichard J. Schonberger, Edward M. Knod, Jr.
250 _a6th ed.
264 1 _aChicago :
_bIrwin,
_c[1997]
264 4 _c©1997
300 _axii, 723 pages :
_billustrations (some color) ;
_c27 cm.
504 _aIncludes bibliographical references (pages [697]-703) and index.
505 0 0 _t-- part 1. Introduction to operations management
_t-- part 2. Design and control for customer satisfaction
_t-- part 3. Translating demand into orders
_t-- part 4. Translating planned orders into outcomes
_t-- part 5. OM resources: measurement, management, improvement.
650 0 _aProduction management.
_94472
700 1 _aKnod, Edward M.
_990449
_eaut
942 _2lcc
_cKT
999 _c5605
_d5605