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| 008 | 070416s2002 tu 00010 tur d | ||
| 020 |
_a9758296507 _q(paperback) |
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| 020 |
_a9789758296507 _q(paperback) |
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| 040 |
_aGAZIU _beng _cGAZIU _dBAUN _erda |
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| 041 | 1 |
_atur _heng |
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| 049 | _aBAUN_MERKEZ | ||
| 050 | 1 | 4 |
_aHF5415.5 _b.G5519 2002 |
| 100 |
_aGillis, Arthur. _eaut _9120959 |
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| 240 | 1 | 0 |
_aJuiced! how to succeed through spectacular customer service. _lTurkish. |
| 245 | 1 | 0 |
_aİşte bu! : _bsüper hizmet ile başarıyı yakalayın / _cArthur Gillis, Mike Lipkin ; çeviren Gülden Bilgili. |
| 264 | 1 |
_aİstanbul : _bRota Yayınları, _c2002. |
|
| 300 |
_a225 pages ; _c21 cm. |
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| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 500 | _aOriginal title: Juiced! : how to succeed through spectacular customer service! | ||
| 650 | 0 |
_aCustomer services. _914851 |
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| 650 | 0 |
_aConsumer satisfaction. _914850 |
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| 650 | 0 |
_aSuccess in business. _92669 |
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| 700 | 1 |
_aLipkin, Mike _eaut _9120960 |
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| 700 |
_aBilgili, Gülden. _etrl _9120961 |
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| 942 |
_2lcc _cKT |
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| 999 |
_c93764 _d93764 |
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