Balıkesir Üniversitesi
Kütüphane ve Dokümantasyon Daire Başkanlığı

Müşteri ilişkilerinde hareket noktası : (Kayıt no. 29448)

MARC ayrıntıları
000 -LEADER
fixed length control field 01244nam a2200349 i 4500
001 - CONTROL NUMBER
control field 32683
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241219213006.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120227s2004 tu b b000 0 tur d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9754403112
Qualifying information (paperback)
040 ## - CATALOGING SOURCE
Original cataloging agency BAUN
Language of cataloging eng
Transcribing agency BAUN
Description conventions rda
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title tur
049 ## - LOCAL HOLDINGS (OCLC)
Holding library BAUN_MERKEZ
050 04 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.335
Item number .A28 2004
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Akın Acuner, Şebnem
9 (RLIN) 55706
Relator term Author
245 10 - TITLE STATEMENT
Title Müşteri ilişkilerinde hareket noktası :
Remainder of title müşteri memnuniyeti ve ölçümü /
Statement of responsibility, etc Şebnem Akın Acuner.
246 12 - VARYING FORM OF TITLE
Title proper/short title Müşteri memnuniyeti ve ölçümü.
250 ## - EDITION STATEMENT
Edition statement 5. baskı
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Ankara :
Name of producer, publisher, distributor, manufacturer MPM,
Date of production, publication, distribution, manufacture, or copyright notice 2004.
300 ## - PHYSICAL DESCRIPTION
Extent 120 pages :
Other physical details illustrations ;
Dimensions 24 cm.
336 ## - CONTENT TYPE
Source rdacontent
Content Type Term text
Content Type Code txt
337 ## - MEDIA TYPE
Source rdamedia
Media Type Term unmediated
Media Type Code unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier Type Term volume
Carrier Type Code volume
490 1# - SERIES STATEMENT
Series statement Milli Prodüktivite Merkezi yayınları ;
Volume number/sequential designation no: 655.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer satisfaction.
9 (RLIN) 14850
Topical term or geographic name as entry element Consumer satisfaction
General subdivision Evaluation.
9 (RLIN) 55708
Topical term or geographic name as entry element Customer relations.
9 (RLIN) 3244
Topical term or geographic name as entry element Customer services.
9 (RLIN) 14851
710 2# - ADDED ENTRY--CORPORATE NAME
9 (RLIN) 5543
Corporate name or jurisdiction name as entry element Milli Prodüktivite Merkezi (Turkey)
Relator term Issuing body
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
9 (RLIN) 5544
Uniform title Milli Prodüktivite Merkezi yayınları ;
Volume number/sequential designation 655.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Kitap
Mevcut
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Price effective from Koha item type
        Non-fiction Mehmet Akif Ersoy Merkez Kütüphanesi Mehmet Akif Ersoy Merkez Kütüphanesi Genel Koleksiyon 27/02/2012 0.01 6 4 HF5415.335 .A28 2004 032683 08/01/2020 29/11/2019 11/01/2015 Kitap
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