Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens.
Dil: İngilizce Yayıncı: Upper Saddle River, NJ : Prentice Hall, 1999Telif hakkı tarihi:©1996, 1999Baskı: 2nd editonTanım: xv, 800 pages : color illustrations ; 26 cmİçerik türü:- text
- unmediated
- volume
- 0130807958
- 9780130110312
- TX911.3.M3 K68 1999
| Materyal türü | Ana kütüphane | Koleksiyon | Yer numarası | Durum | İade tarihi | Barkod | Materyal Ayırtmaları | |
|---|---|---|---|---|---|---|---|---|
Kitap
|
Mehmet Akif Ersoy Merkez Kütüphanesi Genel Koleksiyon | Non-fiction | TX911.3.M3 K68 1999 (Rafa gözat(Aşağıda açılır)) | Kullanılabilir | 006231 |
Includes bibliographical references and index.
Preface About the Authors 1 Introduction: Marketing for Hospitality and Tourism 2 Service Characteristics of Hospitality and Tourism Marketing 3 The Role of Marketing in Strategic Planning 4 The Marketing Environmen t5 Marketing Information Systems and Marketing Research 6 Consumer Markets and Consumer Buying Behavior 7 Organizational Buyer Behavior of Group Marke t8 Market Segmentation, Targeting, and Positioning 9 Designing and Managing Products 10 Internal Marketing 11 Building Customer Loyalty through Quality 12 Pricing Products: Pricing Considerations, Approaches, and Strategy 13 Distribution Channels 14 Promoting Products: Communication and Promotion Policy 16 Promoting Products: Public Relations 17 Professional Sales 18 Destination Marketing 19 Next Year's Marketing PlanCase Studies Glossary Index
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